Frequently asked questions
Please refer to our size guide available on each product page, our measurements are in inches. If you are still unsure, contact us on Instagram @lamuse.np for further assistance.
For our website orders, we accept esewa, fonepay, credit/debit cards. For orders on Instagram, we only accept fonepay & esewa
Shipping times vary depending on your location. Inside KTM Valley muses can expect their order to be delivered between 1-3 business days. Whereas Outside KTM Valley orders usually takes 2-10 business days, depending on the location
Yes, we offer international shipping to many countries. Please check our shipping policy for more details.
We accept exchanges incase of sizing issues or damaged items. Please check our exchange policy for more detsails
We do not have refund policy. You may exchange the item or receive store credit
If you return an item and do not want to exchange at the moment. You will receive store credit amount equivalent to the item's sale price which you have returned. You can use the store credit later to buy new products at the store.
Every item sold during sale/on sale prices are final. We do not have exchange/return policy on sale items.
You can use ambassador code for discounts at checkout. Unfortunately, we cannot provide you the codes.
Yes we do but we currently do not offer international shipping directly through our website. To place an international order, please contact us via our Instagram page: @lamuse.np.
Since we partner with third-party couriers like DHL, FedEx, and Aramex, shipping costs depend on the weight and volume of your package. Once we receive your order details, we will reach out to multiple shipping providers to secure the most affordable shipping rate for you. Estimated shipping rate for International orders is NPR 5000/- per kg and to India is NPR 800 per kg. Subject to change based on the destination
Payments can be made via bank transfer using services such as Western Union, WorldRemit, and more. The total amount, including shipping, must be transferred before dispatch. For further inquires, please reach out to us on Instagram @lamuse.np